Failovers to other servers must not result in an unsupported deployment model (e.g. For network, spec sheet indicates C220 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. 93-98% of total IO is "sequential writes" with an IO block size of 4 kilobytes. To translate to hardware BOM, use QuoteCollab's tallied required hardware specs with the Cisco HyperFlex. Hardware components, models and product IDs may have changed since the time of this writing. You must follow any compatibility instructions from your hardware/software providers for the server model, network elements and storage system you are using. Unified CCE A Cisco Collaboration app will only specify a MAXIMUM maintenance release if there are known incompatibilitites. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. Cisco Unified Communications Manager (CUCM) enables session and call control for video, voice, messaging, mobility, instant messaging, and presence. Was only sold as 6.x. P2V tools are not supported. NOTE: support varies by app and version. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the, All cluster nodes must get the same vCPU/vRAM increase. See vMotion for what is supported. in a maintenance window, not in production, not processing live traffic. Always verify with server vendor if a hardware-vendor-specific ESXi image is required. NOTE: support varies by app and version. Unified/Packaged Contact Center Enterprise have application-specific co-residency independent of physical CPU. It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used. Posted 2:59:29 AM. See the documentation for the UC application software or UC appliance software to see what is supported. Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. Adding vNIC is not supported unless the UC app supports multiple network connections with different IP addresses. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. Minimum required memory is ~122GB. Not supported. Assume Xeon 6132 which will support required applications' "medium" capacity point and VM configurations. VMware Update Manager (VUM) . See vMotion for what is supported. This example will use a minimum build of 6x SAS 1.2 TB. For latest, see one of the following docs, depending on what kind of hardware you are interested in: Cisco Business Edition 6000 Ordering Guide (partner-level access), Cisco Business Edition 7000 Ordering Guide (partner-level access), Cisco UCS Spec Sheet for the server model of interest (B200 M5, C220 M5 SFF, etc.). . "Max Turbo Frequency" may NOT be used to meet this requirement ("Turbo Mode" represents temporary resources only available when other physical CPU cores are less busy, so is not sufficient for Cisco app needs). These values are per active VM. Method 2: Upgrade from viClient Does not apply to ESXi version upgrades. 3 3 Use VLANs to isolate DMZ from intranet so we can run Expressway-E VMs on the appliances, instead of extra DMZ hardware. Cisco Unity Virtualization Design Guide See www.dmtf.org for details on the Open Virtualization Format, which describes an OVF Package (a directory of files describing a virtual machine's configuration) and an OVA Package (single tar file containing an OVF Package). Step 2 Choose the automatic tools update and press OK. fresh install 8.x software on VMware / UC on UCS This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Minimum required memory is ~44GB for this example's VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. To remove the VMware Tools tar file, perform the following substeps. "Template" in this context refers to an OVA file that defines the virtual server (but not the "workload", i.e. restore from backup The BE6000M (M5) ships with 48GB to accommodate typical scenarios with other apps that might run on this hardware besides the specific app/VM mix in this example. New installs of 9.1 and above must use 1x110 GB vDisk. See VMware vCenter Converter for what is supported. This will be sufficient for the typical network load of this VM mix. if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and Presence. Remember each HyperFlex cluster node runs an HXDP Controller VM. VMware "Long Distance vMotion" (site to site) is not supported. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). Configuring CUCM - Virtual Machine deployment 4,566 views Aug 18, 2015 26 Dislike Share Go CodeGuru 1.05K subscribers Welcome to the Cisco Unified Call Manager Series. Unified CCX a. Right-click the virtual machine that you are upgrading, and choose Guest > Install/Upgrade VMware Tools. upgrade to 8.x software version on the bare-metal server Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). Distributed Resource Scheduler (DRS) HCL, latencies, application VM capacity and performance needs). See VMware Consolidated Backup for what is supported. Not supported. Not supported. Could have considered all BE7000M, but this would not have met minimal server count requirement. Not supported. "Complex" virtualization environments are defined as: Prevalent 3rd-party infrastructure not provided by Cisco, Performance debugging & other issues where isolation/root cause is not straightforward. E.g. Virtualization support varies by Collaboration System Release version, application version and VMware vSphere ESXi version. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in www.cisco.com/go/ucsrnd. You must also follow any compatibility instructions from your hardware providers for the server model, network elements and storage system you are using. For latency/performance, rule of thumb would be 10 disks (1 HDD per physical CPU cores), but BE6000 testing has shown 6 will be enough for typical app/VM mixes at this capacity point. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. See each Collaboration application's documentation for any The Cisco Unified Communications IM&P server uses the same virtualization approach that is used by CUCM or Cisco Unity Connection. The following links can be used to determine if an individual Maintenance Release or patch "can" or "should" be deployed: VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. 10.0 and later This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. NOTE: support varies by app and version. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. Follow HX DIMM population rules for 4x32GB=128GB. See also any application-specific rules. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. E.g. NOTE: support varies by app and version. vSphere Data Protection (VDP) Restart Virtual Machine on Different ESXi Host. Not supported. VMware Consolidated Backup (VCB) This could yield the following applications and application sizing: https://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-installation-guides-list.html, https://www.cisco.com/c/en/us/support/unified-communications/business-edition-7000/products-installation-guides-list.html, https://www.vmware.com/products/vsphere.html#compare, http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-implementation-design-guides-list.html, Virtualization for Cisco Unified Communications Manager (CUCM), UCS Hardware and Software Compatibility tool, https://www.vmware.com/products/vcenter-server.html, ark.intel.com/content/www/us/en/ark/products/codename/74979/products-formerly-ice-lake.html#@Server, amd.com/en/processors/epyc-7003-series#New-Models, ark.intel.com/content/www/us/en/ark/products/codename/124664/cascade-lake.html#@Server, ark.intel.com/content/www/us/en/ark/products/codename/37572/skylake.html#@Server, https://ark.intel.com/content/www/us/en/ark/products/series/93797/intel-xeon-processor-e7-v4-family.html, https://ark.intel.com/content/www/us/en/ark/products/series/78585/intel-xeon-processor-e7-v3-family.html, https://ark.intel.com/content/www/us/en/ark/products/series/91287/intel-xeon-processor-e5-v4-family.html, https://ark.intel.com/content/www/us/en/ark/products/series/78583/intel-xeon-processor-e5-v3-family.html, https://ark.intel.com/content/www/us/en/ark/products/series/78584/intel-xeon-processor-e7-v2-family.html, https://ark.intel.com/content/www/us/en/ark/products/codename/68926/ivy-bridge-ep.html, https://ark.intel.com/content/www/us/en/ark/products/series/59138/intel-xeon-processor-e5-family.html, https://ark.intel.com/content/www/us/en/ark/products/codename/64276/sandy-bridge-ep.html, https://ark.intel.com/content/www/us/en/ark/products/codename/67492/ivy-bridge-en.html, https://ark.intel.com/content/www/us/en/ark/products/codename/29900/sandy-bridge.html, https://ark.intel.com/content/www/us/en/ark/products/codename/33175/westmere-ex.html, https://ark.intel.com/content/www/us/en/ark/products/codename/64238/nehalem-ex.html, https://ark.intel.com/content/www/us/en/ark/products/codename/54534/westmere-ep.html, Virtualization for Unified Contact Center Enterprise, Virtualization for Cisco Webex Meetings Server, Cisco Collaboration 12x guidelines for Network Infrastructure, https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-qos-designs-considerations.html#LAN_Trunking_Traffic, https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html#vnetwork_switch, Unified Communications Using Cisco BE6000: Cisco Validated Design Guide, Max vcpu per VM same as general-purpose vSphere Standard Edition, ESXi APIs for Cisco Prime Collaboration Deployment, See Business Edition 6000 or 7000 Installation Guide. 5.1 U1) if required by its guest OS or for hardware compatibility. click to download OVA file for this version, Supported Hardware (Latest) 24K max BHCC per cluster We also have a written guide which. VMware.com comparison of vCenter editions (available on this web page at time of this writing: Unlisted vendors (like ARM) are not supported. Not supported. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. Not supported. VMware "Long Distance vMotion" (site to site) is not supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. See Cisco network and datacenter Preferred Architectures for best practices on network element selection and configuration. Note that vdisk partition alignment is affected only by not using the Cisco-provided OVA for initial install or reinstall of a VM. NOTE: support varies by app and version. Latency values over time are expected to fluctuate. Not supported. are not supported) Not supported. vSphere Data Protection (VDP) Cisco TAC does not engage on issues isolated to 3rd-party-provided/supported hardware or 3rd-party-provided/supported software. This feature automates patching and updating of VMware vSphere hosts and Guest OS. If you use vCenter, then unless otherwise indicated, Cisco applications do not require their own dedicated vCenter. Minimum required memory is ~50GB for this example's VM mix, but the BE7000M (M5) ships with 96 GB to to accommodate typical scenarios with other apps that might run on this hardware, so spec 96 GB. Do not expect equivalence. Click here to download support of older/non-orderable servers, UCS or 3rd-party Specs-based on Intel Xeon, * See mouse-over column heading for details. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Not supported. Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. Softswitches For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. Your customers requirements and design may differ from these examples. "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". If the UC app is listed as "Partial" support, then support is "maintenance mode only" as described below: ), SAN/NAS shared storage: adapter for storage access, the transport network (FC, iSCSI, NFS, etc.) Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Jabber - Create a Softphone Device on CUCM Cisco 319K subscribers Subscribe 167 22K views 2 years ago This is a video tutorial for creating a softphone device on Cisco Unified. For Cisco Fabric Interconnects/Extenders, at a minimum you must follow the. Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. This feature effectively provides a method to do full system backup/restore, take system images or revert changes to software versions, user data and configuration changes. On the General tab, enter the trunk name. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. moving VM from ESXi host A to ESXi host B in another chassis, closet, building, etc. Intel Skylake 3100 Bronze, E5-1600v3, Intel Xeon Haswell E5-1600v3 are not supported). VMware Consolidated Backup (VCB) destination server must align with supported co-residency after failover occurs). 2 or 3 50% work from home + mobile roaming support. Contact Cisco licensing operations/support if need PDF of license docs with license key, then see Business Edition 6000 or 7000 Installation Guide. To migrate from bare-metal servers (e.g. ESXi 6.7 U2, vmfs6, vmv15, vmtools 10.3.10). 3rd-Party VM-based Deployment Tools Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Not supported. However, if Storage vMotion must be used, it is only under the following conditions: For details on "legacy" virtualization support (i.e. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. The system reboots twice. DMZ infrastructure not included in example hardware BOMs. 1K phones per VM Any 3rd-party public cloud offers based on VMware Cloud Foundation (e.g. For VM configurations supporting more than 1,000 users, plan for 160 IOPS during steady-state. Step 5 After installation of the new version of VMware Tools is complete, remove the VMware Tools tar file from the virtual CD/DVD drive. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. take a software backup E.g. Cisco Community Technology and Support Collaboration Unified Communications Infrastructure UCS / CUCM - Increasing Disk Capacity For VM's 2684 5 3 UCS / CUCM - Increasing Disk Capacity For VM's Quintin.Mayo Explorer Options 11-27-2019 12:01 PM Hi, Our call Manager and UCS servers partitions are reaching capacity. (Usually, the VMware Tools tar file is called linux.iso). VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. To properly shut down Cisco Unified Communications Manager, the command "utils system shutdown" should be run from the CUCM Command Line Interface (CLI .