What??? No wonder Sears went bankrupt. Long story short I'll probably end up purchasing somewhere different. I then called into LG trying to explain what is going on and the woman hung up on me. Sears wants to charge me over $300 to fix this problem. My Kenmore Elite 74015 30.6 cu. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. Purchased a Kenmore Elite in December 2018. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. Do I qualify for the class action suit? Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. Bought a Sear Kenmore Elite 3 door Counter Depth. Tech support check and schedule tech to come out today. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. Call Sears they would be able to ilook at it in a month. They cannot give you a set time. First one we thought was odd but 2 in 9 years. This is not even 5 years for this unit. In 2016. LG KNOWN by another nameKENMORE ELITE. But just want to let everyone know what a defective product this is. This company used to be great and now it is horrible! I AM LIVID!! then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. I purchased Kenmore elite french doors freezer on bottom. Why is my model not included in the Recall? I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. Wanted refund first day ,Frank's Appliance persuaded me to keep it . Bought and installed new from Sears in 5/17. Our fridge went out 1 year 5 months after we bought it. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. sears is junk. I don't have the money. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. I think we would be better off going somewhere els. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. I have call several times. Wow. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Wow, I am distraught. Did my time to file a claim expire? Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Bought a Kenmore elite in two months and it would cost me$800 to fix it. I have a Kenmore Elite Refrigerator model# 25344733102. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. He replaced the compressor which cost me around $350. they said warranty has run out. He mentioned these go bad all the time. I ordered bullet piercing value and got can stop leak with freon. June 2019 does not work, lost everything in it. model # 795.72049.112, compressor went out today and we lost a lot of food. . It is still covered under manufactures warranty but does not cover food loss. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. We went ahead and confirmed that date. So disappointed, being a stroke survivor on a. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! The part arrived but I had to wait few days before it would be installed. At 1 year and 1 month some motherboard issue ($400). Friday, November 5th was the first available date. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! I have an LG 3 door refrigerator that is 3 years old. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. What a joke. We have been living out of a cooler for more than two weeks. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. I found out from Sears Home Appliance guy that it is the compressor. Do I qualify for the class action suit? Take my advice pay the extra bucks for the extended warranty or buy a better product. I purchased a Kenmore Elite refrigerator in November of 2015. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. LG said it is not under recall. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. I can't pay $500. Called LG customer service right away. Kenmore 795.77543600 Service Manual (46 pages) Brand: Kenmore | Category: Refrigerator | Size: 3.38 MB Table of Contents Table of Contents 2 1 Specifications 3 Specification 3 Dimensions 4 2 Parts Identification 5 3 Disassembly 6 Door 7 To Remove the Dispenser 8 Fan and Fan Motor 9 Defrost Control Assembly 9 Lamp 9 Control Box-Refrigerator 9 Actually the main issue is the lack of customer service / help from LG and A&E. The compressor failed July 16, 2022. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. Service terrible. My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. The unit cost me $1900.00 new. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! Apparently this is a fridge built by LG for Kenmore. Called LG back to see if they would compensate the labor costs based on the age of the device. This is a $2500+ refrigerator that make it exactly 6 years. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. The parts are still on back order and now the freezer quit. Ridiculous!!! Highly recommend staying away. I owned for about 5 years. My Kenmore Elite is less than 4 years old & has broken for the 3rd time. How is this company allowed to stay in business? Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. 2nd tech ( from another company) said same thing but didnt charge me. Gave Model and Serial number. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. It stopped working May 2015. I had no idea the problem with these compressors was so bad and for so long. 04/18/2015 till July. They said we had the door open too long the day prior. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. The freezer has stopped working. After reading what everyone has gone thru, I dont know if I want them to come out now. The LG compressor failed last month. Compressor is under warranty but I am told that the labor charge is going to be close to $450. 4/28/20. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. Cannot reach Sears or the manufacturer. Upset & Disgusted!! So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. Phone Number to call for assistance: (888) 773-8394. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. Down to $750.00, after having to buy an extended warranty. My old linear compressor was made in Korea but still failed. I had warranty had it replaced. Part and labor is expensive to replace. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. By the next day, the freezer was thawing and the fridge was no longer cold. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. That is UNACCEPTABLE! Bought defective refrigerator, not right since it arrived. I have a Kenmore Elite model 795.72059.112 frig. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. Maybe if I was a Senators son!! Fast forward to January 28, when the parts arrived, the technician installed the new compressor. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. I unplugged the refrigerator. Replaced compressor and faulty wiring. I called the number and was taken back to Sears who said that the fridge is not under warranty. Aug 31, 2016 has just failed to cool on July 9th, 2019. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! This refrigerator is 3 yrs old. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. It will not hold a charge of freon. This has a LG Linear Compressor. Then my ice was melting at the door. It just now quit cooling. American Home Shield will not cover either because should be under warranty. I feel everyone's pain. I purchased a 3 door kenmore with filtered water through the door. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. Im so disappointed in the model.. Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. On June 9th. Have to stay in all day. I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. I will be waiting on your response. where to buy yuzu tree in california; end of days restaurant scene; golden chain tree poisonous to humans; alert drug bust. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. We should do this every year until we get a judge that holds these guys accountable. Contacted local Appliance service company to look at the fridge and found compressor to be bad. We bought an LG french door and 6/7/19 the compressor went out. The repair places around here stopped because they would replace parts and the frig still didn't work. LG service is no help they are stating unit is out of warranty. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. My question is, it is a recall for that door condition. I will have over $4000 in refrigerators in two years. That warranty will cost us $600.00 a year. (225) Sold by Sears. Now not quite 3 years later it has stopped cooling again. Sears and Kenmore are of no use. After reading everything I can find on internet, I think Im screwed! So far I don't have any issue with LG tech support, my case was handle quickly with one phone call and it did not cost me a dime. I purchased it on July 4 of 2018 and it just stopped working two days ago. The repair service told them exactly what I said. The thing that bother me the most was that their was no sense of urgency on Sears behalf. I am in contact with a lawyer regarding class action. Sears Warranty Repair-Tech. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Our unit was purchased in Dec 2018. Good thing Sears is in bankruptcy, as I will never buy another Sears product. Cost 2600.00 new. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. I will never buy LG or Sears appliances again. I am currently evaluating my repair options. We called a repair person and they didn't know what to do because it was intermittent. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. The refrigerators come in titanium, stainless steel, bisque, white or black. My complaints is the same as the rest 2 weeks for a repair, then. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? Model 795.74029.412. I plan to visit the vendor an see if they can produce a copy for me. It stopped working in October of 2021 . Model number 795.72053.118. Model number 795.73133.410. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. Used it 3 years. Kenmore/ LG needs to be responsible for replacing these refrigerators. Now I have to wait another WEEK before this gets resolved. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! I called Sears, paid the $90 to have repair tech come out. Kenmore Ellite. Within a little over year the unit quit and she lost a "ton" of food. 7/2022 stopped cooling and freezing, completely. Now we are reading that they are replacing with the same faulty compresser and the same issue has occurred again for many customers. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . Even though the digital read-out on the fridge says her refrigerator is 33 degrees. Compressor should not quit working after 5 years. For what we paid for it I figured we would get a lot of years out of it. Not sure I'd purchase anything from Sears. I will continue to search for submitting a proper claim. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Can't get service call from Sears until July 8th. Purchased LG Kenmore Elite refrigerator in July or August of 2013. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. Grab something else. The tech said compressor is bad. Purchased 3 year extended warranty also. Show more Almost yours: 2 weeks, on. . Compressor out in my unit. I am highly disturbed by this. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. At $2500+ Supposedly elite refrigerator. Talked to 5 different repair men. That we should purchase a new refrigerator. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. Do not by any Kenmore appliances as they are cheap junk now. Bought refrigerator in 20l8 compressor just went out 2022. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. The ice maker stopped working, froze up. What scam on the American Consumer this has become. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Oder coming from my refrigerator. What can I do? Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. Compressor went out. Don't use either!!!!!!!!! We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. We did not buy the extended warranty. Any idea how to be somehow compensated for major price of repair? Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . He used to work for LG and he refuses to see their clients as they never pay. What a disaster. Good grief. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. 2015 Kenmore Elite Model 795.72483.410. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. Repairman says the linear compressor is failing. Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. Ill never buy another Kenmore or LG product. Stopped cooling June 28, 2018. Last Monday April 23 Refrig stopped working. Needless to say all the food was lost. I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. Then they kept switching me from one department to another without resolution. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. Purchased Dec. 2019. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. Thanks Debra Sapp. Bought a package sunday special. Went through Samsung Class action on my Samsung now this refrigerator is junk too. Serial #811kr00668. Unbelievable. He told me to go out and purchase a new fridge. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. The refrigerator stopped working. Felt like I was dealing with a clueless Shyster. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. LG needs to be investigated thoroughly. Have photos. My french door kenmore elite is 2 years old. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. (model 795.7033). You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. now the ice maker fan has another error. They sent three repairman to fix it. Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. What is going on? Compressor went out. Now in under 2 years the compressor failed according to the technician and parts are on order. My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. 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