The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." But the seller refused to fix the brake problem. To sell a vehicle, Bring a Trailer costs start at $99 for Classic service and $349 for Plus service. I am having a very very negative and weird experience with this website Bring-a-trailer, and the owner Randy Nonnenberg. Hagerty Insurance also noted, "Five years ago, BaT cars . You can lower the reserve during the auction if desired. The pans have high-quality undercoating, which is in good condition no tears or holes. I am a member on the *** web site. So, I then told the representative that there was no way Id take a chance of the Thing selling for $18,500 and lose that amount of money. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. No response from Henry after that. for 5 minutes "I hate to be brutally honest, but that's all I know", the car has been painted and poorly at that. At last year's Monterey Car Week in California, considered a bellwether for classic cars, sales slid 34 percent . Its auction specialists create listings with materials provided by sellers, and many features focus on transparency. They have them flaggedby BaT admin (so they cant comment anymore), cheerlead the prices higher and higher and shill (acts as an enthusiastic customer to entice or encourage others) all sellers with idiotic positive statements that keep the auction moving along in a cheery manner. I've had 2 auctions that both were unpaid and they did nothing. I am merely laying the ground work. Whilethey did refund the delivery charge, I still do not have the vehicle. With the auction slated . Our community management team works diligently to monitor our comment section on a daily basis and to ensure that our standards and rules are being followed. I have bought and sold on this site a few times without a hitch. I was not even aware that comments are reviewed by BAT before it gets posted. I'm surprised that this lack of disclosure hasn't been an issue for BaT to date, but it probably will be in the future. They dictate all aspects of sell, they set the reserve price and most importantly they do not know what they are talking about, in my case Mr ** set the reserve price Soo low, and when I informed him I will not go below my minimum and will not let my car go below my min price which is lower than similar car that they are listing guess what happened he never responded back. 6,022 posts. Sign up to receive our free weekly newsletter. Curious about BATs views on bidders like this. 2,024. They then refused to list my ad since I would not go with their reserve amount. (screenshot of the proof attached). Bring a Trailer specializes in classic, collector and enthusiast cars. Yelp 2-1/2 Stars out of 5. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. He admitted to it after several members pointed it out. Sincerely, *************************. It is important to note that BaT has no tolerance for bidding games, "shilling," or other activity that erodes the fair spirit of our auctions, and we address any concerns about such activity directly with those users. I would be surprised if I am the only person running into this problem. Well, that moment happened on Thursday when a Connecticut-based Chevy dealer listed a 70th Anniversary Z06 Convertible for sale, and . Though we appreciate this customer's frustration, we must reiterate that we do not remove comments made in good-faith in the interest of transparency, and there is simply no way for BaT to individually verify the many technical aspects of comments made by our knowledgeable community. Buy At Auction. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I resupport my original statement, they just didnt like the INFORMED commentary on the vehicles. When I inquired why the low reserve, BaT's representative Robert ** told me the undercarriage was below par. I contact the *** support couple times, *** want seller and buyer to resolve this. Now I have contacted both the buyer and seller in order to reach an agreement to refund some of my money. Bat charged 5% of the sale price and have kept the bidder fee and no one does anything about? I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. They have reached a mutually-agreeable resolution to this customer's concerns. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. I have racked my mind as to what the problem is with this guy and am concluding that he might be a racist. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. 21 December 2020. When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. There are 20 year olds selling your MILLION dollar Mercedes. Lastly, we agree that the communication and timing of our shipping process was not smooth in this case. 1. The BaT referral of the "approval" statement - is very murky at best. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Dietz can make . There is not any customer service phone that you can reach your agent (Cameron in my case) and they are asking for highest condition. PrivateAuto is an end-to-end platform for individuals to buy and sell vehicles of all types. My reserve was basically at a break even point. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." We value your privacy. Thank you, you have successfully subscribed to our newsletter! Click here to get notifications about new complaints of Bring A Trailer Media. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. Unsubscribe easily. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. Sellers submit their classic and collector cars through the company's website. (opinions to this review) Misleading Information. I could not understand them, they never contact me back. No return of file I sent for sale of my car and not accepted. Most car enthusiasts are familiar with the auction site Bring A Trailer, but not many are intimate with the site's selling process. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . Bring a Trailer provides support during this part of the process if needed. Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. I submitted a fairly rare classic muscle car to go up for sale on Bring-A-Trailer. *** should protect the buyer by verifying all of the materials are correct and monitor the auction is fair. This is a JOKE of an auction office. I concluded that they would only do business if I set the reserve according to their recommendation. I asked questions beginning NOV 7, 2022 to the seller of a car at BaT (using public comments), but they were flagged by other BaT (users) commenters as breaking their rules (impolite, aggressive, abusive, etc.). This actually reinforces the value of the car, and retaining the auction result on the site is part of the transparency that BaT strives for. But the investor was concerned that once he owned the vehicle and then went to sale it that the negative comments could influence potential buyers offers. On the submission of the photos, BaT stated that the reserve be set at $18,500 but stated that it would allow for the potential for room to go higher in the auction with competitive bidding. And but there's always the chance the bidding goes higher in the auction.. So I begin reading consumer reviews with the BBB and elsewhere and they have overwhelmingly bad reviews and horror stories from people who have either used or tried to use their service. Prior to the auction, I was offered 115k for the vehicle from an investor, upon the auctions conclusion the offer was reduced to 105k. His and BAT's assistance is very much appreciated.Sincerely, ***************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. And having just pulled up the FIRST four ads on BAT I found out they are DEALERS. I attempted to list my car for auction with BAT. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. This involves answering questions on the submission form and uploading photos so the auction team can evaluate if its a good fit. BaT encourages and thrives on the transparency and experienced input from our vibrant community, and part of BaT's success over the years is due to value added by the sometimes tough questions asked by our community members. Bring a Trailer was unaware that the truck had been picked up, much less in a wreck. I was supposed to be given 24 hours notice. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. The complaint has been investigated and resolved to the customers satisfaction. They respond with a generic response that it may take up to 45 days. This tells me they are a scam! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period. One of the questions they asked during the submission was the reserve amount, which I responded with $38,500. 25174. The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. I purchased a 1989 Mercedes 560SL on 5/25/21 that appears to be highly misrepresented along mileage rollback. This leads me to believe that this issue has been ongoing. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. Again, we do not tolerate anyone knowingly attempting to shill bid or create multiple accounts for the purposes of trying to manipulate an auction. The seller said he didn't trust the *** report about the brake. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. Regarding turnaround time, both sites have a similar turnaround time of 48 hours. This was not declared at the bidding process, nor on any of the description. BBB Business Profiles are subject to change at any time. Where eBay Fell Apart. While eBay Motors charges a $19 to $79 listings fee + 2.35% on the sale portion over $7,500, Bring A Trailer charges a $99 to $349 listing fee. Note that complaint text that is displayed might not represent all complaints filed with BBB. 109,086 talking about this. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. Better Business Bureau 2 stars out of 5. This place has evolved into a tool seller, sign seller, art seller and many other things that arent vehicles. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. The district general attorney should look into this. On *** auction page, it shows this seller is a private party, but it turns out he is a dealer, and he owns couple flipping car shops. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . Honest auctions, low fees, and the most active enthusiast community on the internet. Bring a Trailer quietly stepped . This is bad for the seller if the owner of this site is blocking people he thinks he does not like. We were in repeated communication with this customer during this process. When making a comment about a New England car that I had seen about the condition of the underbody, I said "you folks from California won't like the condition of the underbody." Rob Siegel. Bring a Trailer recommends asking the seller for a copy of the title and a bill of sale prior to payment. Don't hold your breath on their winning bidders actually paying you. Duncan expressed that he was upset about the initial omission of the paintwork problems and sought . It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. Well guide you through the process. Another call at 1:42pm. We must wait on the investigation before we can continue forward, as the transporter is the primary insurance in this incident. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. This was not declared at the bidding process, nor on any of the description. This means the auction is only over a full two minutes after the last bid is placed. 404 following. I.E. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. Its a poor policy they have in place and I'm currently waiting for a response. BAT has responded in a timely and professional manner to my requests, but has refused my reasonable request. BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. You can NEVER get a real person, who gives a crap on the phone. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). Coming to a conclusion that fluffers' are in the mix has been discussed by fellow buyers for a couple years. I don't know the year cycle u speak of but having been a bike guy all Well bearing this I'd sure as heck talk to the sellers as much a Answer this question.. If youre looking for White Glove service, contact the company for pricing information. It looks terrific, and it is in excellent condition. Bring a Trailer fees and financing. Auction fee for a car that cannot be imported. Thank you for your attention. The seller dropped car on time. Poor Quality Vehicle. Also the paint work is defective and it is bubbling and start to left off. Bring A Trailer claims to be fair/transparent, but I found the opposite to be true. 201 reviews of Bring a Trailer "BaT is the best! The truck was picked up by a third party car hauler. Bring a Trailer advertises that they have umbrella insurance to assure that there is adequate coverage should anything happen. Live Now; Premium; No Reserve . 1. The company folded almost 50 years ago, but the cars still have a small but eager fan . Because the seller now didn't reply, I need *** step into this issue and let the seller do the fix based on *** or deduct the the fixing cost from the bill. I was out bidded a lot of times, but I increase my bid a lot and won the auction.I contact seller immediately after the auction end. Buyers and sellers handle purchasing transactions directly. They are consumate at NOTHING. Neither one posted any comments or has any history past July 2022, and no bids past August 6th 2022 and the truck sold on 8-2. As a matter of policy, BBB does not endorse any product, service or business. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. I contracted with Bring a Trailer, and not their third party. Autos EBay Craigslist Facebook Auction. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo . Sellers can also list wheels, engines and automobilia. Pure scammers driving up the prices. The daily lineup, hand-honed by Howard Swig, head of auctions, and his team, never fails to find the delicate balance between variety, rarity and nostalgia. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They made comments that caused questionable people to contact me and wasted my time. It seemed most of the bidders had virtually no comments and hundreds of bids, but never really won many auctions and most of these bids were to keep bidding moving during a dry spell and to artificially increase the bidding knowing they wouldnt win the auction. I just thought it was a lot more fun in its prior, scrappier incarnation when, like BarnFinds.com, it reposted ads for interesting cars from Craigslist and eBay. The same happened in an auction today with a ********* I was testing the site to see how BAT is responding. Lot #100,211. Totally disgusted with their policy. I look forward to the BaT email every morning, and have bought an NSX . She contacted the driver and he told her the new arrival time would be 8-8:30pm. 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