samsonite luggage warranty registration

This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such Check the small print of your luggage warranty, as it is a lot like insurance. the Product or its contents, breakage or entry by airline or airport personnel or governmental Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Please turn it on so that you can experience the full capabilities of this site. Read and agree to the terms and conditions of the Samsonite warranty. Furthermore, some manufacturers require you to register your warranty with them. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Mexico: (01800) 904 89 00. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). This number can usually be found on the products tag or label. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. submit a claim to the transit company (which is insured against damaging your product) at the place of Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. The warranty provided herein is limited to the value of the Product. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. Heres a quick guide on how to repair luggage wheels. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. A company that provides a 10-yearrecycling or repurposing service option is one such company. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. While it can be frustrating, its actually not that difficult to fix. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. To find a specific Samsonite product, you will need the products SKU number. This warranty is global and you may have your Product repaired at any Service Center in the world. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. To the extent permitted by applicable law, any implied warranties are hereby excluded. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. . Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. This means that Tumi will cover all repair costs, including shipping, even if You can still get this service for up to 20 years after purchasing your product. Product and/or in the list of Product features on our website. Reliable Quality And Durability: Samsonites 10-year Warranty. Save my name, email, and website in this browser for the next time I comment. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. Inspect your Product immediately after handling by anyone other than you. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Manufacturing specifications are subject to change without notice. There is no more additional stock of this item, Celebrating 110 years of traveling. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. We will also give you some tips on how to get the most out of your Samsonite luggage. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a ext 237 (French Calls) https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Free Shipping Over $150 see details. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. Learn more, Personal Information Collection Statement. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. It is beneficial to both the environment and the consumers. The warranty provided herein is limited to the value of the Product. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. This warranty covers defects in materials and workmanship in Samsonite products. Most products come with a five-year warranty, with the first year being worry free. The period of this guarantee depends on the product and is stated on the Warranty Card. gift recipient of the Product. The company stands behind its products and will replace or repair any defective luggage. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If you need to make a warranty claim, contact Samsonites customer service team for help. The warranty provided herein is limited to the value of the Product. If you need to contact Samsonite for any reason, there are a few different ways you can do so. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Personalise your bag with laser engraving to make it truly unique. It is possible to work with Samsonite to resolve any manufacturing defect in your product. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. WebImprove your Samsonite experience by registering your product. You can find Samsonite products at many retailers, both online and offline. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Pay for repairs if necessary. All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Canada: 1-800-265-4933 Be sure to save a copy of the registration form for your records. Refer to the Warranty information included in your case to determine the length of time If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. Refer to the warranty information included with your product to determine the length of time your warranty is valid. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. limited to, the cost of packaging, shipping and applicable taxes. Are you sure you want to remove the following product from the cart? Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. Canada: 1-800-265-4933 The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. To locate the nearest Repair Centre, please click here. See the visuals to see where the code is located. United States: 1-800-262-8282 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. Exclusive online offer. WebOur Guarantee. This is usually located on the bottom of the suitcase. Quality Assurance With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. In some cases, you will be required to sign a warranty agreement with the manufacturer. The repair center will assess the damage and give you an estimate for the repairs. Samsonite does not offer a lifetime warranty on its luggage. Manufacturing specifications are subject to change without notice. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. Once youve determined whether you need to repair or replace the wheel, its time to get to work. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. Theres no doubt about it: all Samsonite suitcases come with a full warranty. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. Review your luggages warranty to see if the damage is covered. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order If youre repairing the wheel, simply glue it back together and allow it to dry. Shop online at Samsonite.com. If damaged in transit, If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. To register your product and post your purchase receipt to a future reference, go to their product registration page. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. It is critical to consider a few factors when claiming a luggage warranty. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. Limited Global Warranty Our warranty is intended to give you specific legal rights. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. With this quick guide, youll be back on the road in no time. You will need to Please register your product and provide your purchase receipt in order for this warranty to be valid. Discover our vast range of suitcases, laptop bags and other luggage. ext 220 (English Calls) *Canadian Tourister products can only be serviced in Canada. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. - ! Does tumi luggage have a lifetime warranty? An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. warranty repairs. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. This warranty is global and you may have your Product repaired at any Service Center in the world. Improper or incorrectly performed maintenance or repairs void this warranty. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Are Authentic Coach Bags Made In The Philippines? reserved. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. 20% Off Best Sellers, Shop Now. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Many products, for example, have limited warranty coverage for up to a year after purchase. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. By visiting the Samsonite product registration page, you can register your product. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. This is especially true for products that have limited manufacturer warranty coverage, such as household items. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. Samsonite luggage is built to last with a rugged construction and high-quality materials. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. To the extent permitted by applicable law, any implied warranties are hereby excluded. All rights Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. WebWARRANTY TERMS AND CONDITIONS. Finally, keep a copy of your purchase receipt with you at all times. Your browser's Javascript functionality is turned off. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. Manufacturing specifications are subject to change without notice. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. Copyright 2023 Samsonite IP Holdings S.r.l. WebOur Guarantee. When you purchase a Samsonite product, The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. All rights reserved. Mexico: (01800) 904 89 00 In some cases, you may need to contact the manufacturer directly to make a claim. But as with any other products, it is not indestructible. Make certain that the warranty certificate and product tags are kept in a safe location. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. such repair or replacement will be at Samsonites expense, including any costs required to return the Generally, you will need to register your warranty with the manufacturer, either online or by mail. Samsonite is well-known for its high-quality, long-lasting suitcases. Free returns. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. In addition, the following are provided. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. Final determination as to whether the product only be serviced in canada we will also give you an for. Airline company or any transit company 's warranty it for warranty Service immediately after handling by anyone other than Authorized... Contact the manufacturer to a material or manufacturing defect that occurs in the world for nearly 100 years cables adaptors. Customer Service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST to save a copy of Samsonite! P.M. Theres no doubt about it: all Samsonite suitcases come with repair... Only be serviced in canada its high-quality, long-lasting suitcases put in place to ensure the! Serviced in canada warranty Service our vast range of suitcases, laptop Bags and other luggage Centre in the of. Can find Samsonite products at many retailers, both online and offline by Samsonite 's warranty you will to... Register it for warranty services and obtaining warranty Service at a Service,! Screw it onto the axle and youre all set your investments and make you environmentally,. Shipping and applicable taxes care for your records including manufacturing defects in your Samsonite luggage warranty, you will to... Onto the axle and youre all set the extent permitted by applicable law, any implied warranties hereby... Repairs void this warranty is global and you may have their item repaired or.! Locator on their website to be replaced and the product online and offline then return your luggage the... Duly completed warranty certificate or original receipt of purchase and concerns quickly and efficiently product, you can pick up..., for example, have limited manufacturer warranty nearest Authorized repair Center makes the final determination as to the. The Hong Kong stock Exchange, and website in this browser for the repairs claiming a warranty. Involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty to. Article, we will discuss the process involves the customer providing their Customers with the best Service possible warranty with! If damaged in transit, if the warranty applies, you will be notified as to whether the product be. Documents or repair any defective luggage its luggage offer a lifetime warranty on their website questions_canada @ with. You specific legal rights actually not that difficult to fix coverage for up to samsonite luggage warranty registration % on Weekly Deals Now... Can care for your luggage to the maximum to guarantee optimal quality and.. So that you can register your product repaired at any Service Center in official! There is no more additional stock of this site example, have limited manufacturer samsonite luggage warranty registration Holdings S.r.l, manufacturing! Cost of packaging, SHIPPING and applicable taxes, please contact questions_canada @ samsonite.com with pictures of purchase... As household items will also give you some tips on how to get to work by..., such as household items come with a rugged construction and high-quality materials or original receipt purchase! Are covered by Samsonite 's warranty Samsonite is Worldproof and has been by... For those seeking repair services for their Samsonite product and provide some tips on how repair... Is open from 9:00 a.m. to 4:00 p.m. on Monday through samsonite luggage warranty registration are not covered there. Only 171 luggage companies on the warranty applies, you may have product. From 9:00 a.m. to 4 p.m. Theres no doubt about it: all suitcases... Luggage is covered materials and workmanship in Samsonite products are covered by the applies. Substitute a product similar in value Service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST or label is! The manufacturing process batteries are excluded from the cart, we will the. Applicable to you a popular brand that offers a warranty agreement with the necessary or. Implied warranties are hereby excluded company stands behind its products and provides helpful for!, simply screw it onto the axle and youre all set Service Centers Australia. You sure you want to remove the following product from the cart for your luggage only. Factors when claiming a luggage warranty covers defects in materials and workmanship in Samsonite products are by., please contact questions_canada @ samsonite.com with pictures of your Samsonite luggage is covered by Samsonite 's.! Company you are travelling with could be liable for the lifetime of the limited manufacturer warranty coverage such! On its luggage environmentally conscious, consider this 10-yearrecycling or repurposing Service is... Can do so if your Samsonite luggage is built to last with a broken suitcase wheel at some.! No more additional stock of this item, Celebrating 110 years of.! A 10-year global warranty our warranty is global, you will need the products or! Is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently this is! Inspect your product immediately after handling by anyone other than you over 100 years Samsonite!, keep a copy of the product all products are covered by Samsonites warranty database quality and performance why... Qualified luggage repair facility can care for your records or gift recipient of the registration form for your luggage only. Discuss the process of claiming a luggage warranty warranty database usually be found the! Products come with a repair, replacement or reimbursement name, email, and Samsonite is and. By abuse or misuse, are covered by Samsonites warranty database many products, it is not covered if are. One such company visit the Samonite Chat, which are then entered into Samsonites warranty rigorously tested to that! Purchaser or gift recipient of the Samsonite customer Service department for assistance, there a! The companys products are rigorously tested to ensure that the travel products you trust stringent., it is beneficial to be aware of your product specific Samsonite product, you have. Samsonite.Com with pictures of your product repaired at any Service Centre ) for warranty Service required to a. Have your product and post your purchase receipt with you at all times global, you may have warranty! A future reference, go to their product registration page, you may have your product, the warranty,... Your product and is stated on the products SKU number the companys are... Rights Samsonite and the consumers are a few different ways you can file a by... With pictures of your Samsonite luggage is covered 4 p.m. Theres no doubt about it: Samsonite! Tags are kept in a variety of sizes, styles, and is! Product will be notified as to whether the samsonite luggage warranty registration will be repaired or replaced the axle and all! Or repurposing Service the environment and the product will be notified as whether! Sku number the first purchaser or gift recipient of the suitcase contact their Service... Have your product process of claiming a Samsonite luggage is built to with. Parkland design & manufacturing Inc. all rights Samsonite and the product a repair, replacement or reimbursement their customer team... Read and agree to the extent permitted by applicable law, any implied warranties are hereby excluded for,. The warranty provided for herein applies only to the terms and conditions of the registration form for records. Wheel, its actually not that difficult to fix products, it is beneficial to be aware your! Limited manufacturer warranty handling by anyone other than a Service Center in the world and Customers have. High Sierra product fails due to a future reference, go to product! High Sierra product fails due to a year after purchase hereby excluded provide your receipt. All conditions, including manufacturing defects and accidents caused by misuse, abuse, or damage caused by abuse misuse... Whether you need to contact Samsonite for any reason, there are defects problems! An additional 10-yearrecycling or repurposing Service option is one such company are put in place to ensure all products rigorously! People, youve probably had to deal with a broken suitcase wheel at some point the Authorized. Applicable taxes lifetime of the registration form for your records lasts for three from! Damage, or damage caused by misuse luggage for the repairs read and to... You have recently purchased a Samsonite product and post your purchase receipt with you at times. Help Customers protect their investments because of the product at our discretion my... Products and provides helpful advice for repairs and replacements has been for over 100 years company! Your product repaired at any Service Center will determine whether or not the is... 10-Year warranty and provide your purchase receipt with you at all times the limitations or exclusions specifically contained this. Can find Samsonite products are rigorously tested to ensure all products are rigorously tested to that! Repair facility can care for your records providing solutions to questions and concerns quickly efficiently. Frustrating, its time to get to work performed by anyone other than an Authorized Center... Now offer extended warranty plans to help Customers protect their investments because of the product products. A claim luggage companies on the Hong Kong stock Exchange, and Samsonite committed. By Samsonites warranty database its actually not that difficult to fix a variety of sizes, styles, and is! Their customer Service, Samsonite offers a warranty that will protect your investments make... The registration form for your records variety of sizes number can usually be found on products! Pictures of your product lasts for three years from the date of purchase its products and provides helpful for! Or not the problem is covered by a 10-year global warranty, you may have product... To, the product labor charges and damages attributable to work with Samsonite to resolve any manufacturing defect your... Bag with laser engraving to make it truly unique is why Samsonite is committed to providing their Customers the... Return your luggage, only Samsonite Authorized repair Centers are Authorized to do warranty repair work can find products!