outlook 365 stuck on retrieving mailbox settings

Sharing best practices for building any app with .NET. Value: 1 If you're using Outlook on PC or Mac to send your Outlook.com account email, go toSend/Receive>Send/Receive all folders. Outlook will connect to the server and start the synchronization. All users have local copies of their mailbox downloaded, outlook reports all The Send/Receive errors in Outlook 365 usually occur due to system crashes, abrupt shutdowns caused by power failure, or any hardware/software-related problem. DWORD: LoadTransportProviders Note:This method is a temporary fix. Some common reasons are as follows: Follow these solutions to fix the Outlook stuck at updating the Inbox or Outbox folders issue. When you launch Outlook, it connects to your email server to fetch new emails. Once Azure AD user (MSOL User) has been restored, apply a license to provision new mailbox. Open Outlook in safe mode and check if your Outlook will stop slowing down. Follow steps below to recover the mailbox. Can any shed any light on this? Ensure the UPN for the AD user object is the same as it was before the deletion. After updating to Current Channel Version 1905 (Build 11629.20196) and higher, Outlook may hang at loading profile or won't start. you dont have an actual server to acknowledge them), this will cause timeout error, and Outlook will try again and again and again. Run Get-Mailbox -Softdeletedmailbox user@contoso.com |Select-Object ExternalDirectoryObjectID. The issue was due a third party addin, this addin was causing outlook to create a new .ost each time the users started outlook. However, Outlook cannot update the mail items to or from the mailbox server when synchronization fails. Several reasons may impact the Outlook performance and cause send/receive errors preventing Outlook from synchronizing the Inbox or Outbox folder stored in the local cache (.ost) with the mailbox server. Uncheck the check boxes for the following options if they are enabled: Note:Disabling the presence functionality will help mitigate the issue. In case of missing emails, you can always use Stellar Converter for OST. If there are some missing mail items, you can use the backup OST file and convert it to PST format using an OST converter software, such as Stellar Converter for OST. Following the given steps: Outlook Will not Open or Stuck at Loading Profile, also refer to this Manual Guide. Run Connect-MsolService -Credential $cred. If you end those processes it may enable Outlook to then open normally. In Task Manager, click the Processes tab, scroll down to outlook.exe, and click End Process. Select your Office 365 email account and click. However, if you click on your account picture in the upper right corner of an Office app or go to File | Account, a session will be open and will trigger the problem again. The software is not for Mobile. Using the on-premises Active Directory Users and Computers, move the user to an Organizational Unit that is not filtered in directory synchronization. Step 3: When prompted to connect Outlook to an email account, select 'Yes' and then click 'Next'. From the Exchange Online PowerShell, run: Remove-Mailbox. Mahesh has been obsessed with technology since he got his first gadget a decade or so ago. Run Get-mailbox user@contoso.com |Select-Object ExternalDirectoryObjectID, UserPrincipalName. Click Click on the notifications icon at the bottom-right corner of your screen. The process for changing password for Outlook email account is as follows. If so, check out our YouTube channel from our sister site Online Tech Tips. To release an email stuck in your Drafts or Outbox folder, select one of the sections below. 7. 6 Ways to Fix, How to Stop Personalized Ads and Search Results in Google and Facebook, Restrict Access to Cisco Switch Based on IP Address, How to Join a PlayStation Party Chat on Your PC, 5 Best Ways to Fix Operation Failed With Error 0x0000011B in Windows, Top 3 Ways to Fix No Space Left on Device Error in Linux, How to Fix the Emergency Calls Only Error on Android, How to Fix Could Not Create the Java Virtual Machine Error, FIX: Your Device Isnt Compatible with This Version on Android, How to Migrate Windows 10 to a New Hard Drive, How to Add a Heading to a Microsoft Word Document, How to Find Your Computers Uptime in Windows 11, Type the following command into Run and press, Untick all the add-ins in the list and click. The utility does everything it needs to fix your files and help you open Outlook without issues. Microsoft cannot guarantee that these problems can be solved. For this, you need to first disable the Cached Exchange Mode, restart Outlook, and then enable the Cached Exchange Mode, followed by a restart. Mailbox is not recoverable. Delete the message. The changes made in Outlook are stored in the OST file and synchronized frequently with the mailbox server and vice-versa. Worked like a charm..!!! Solution: The steps are as follows: Note: If you find some mail items missing from your new profile, move them to your new profile from the old one. To start Outlook in safe mode and disable add-ins, follow these steps: Press the Windows button and R keys together. Confirm that the MSOLUser is returned from step 3 and then, simply restore the deleted MSOL user back to an Active user using the steps below: After synchronization is complete, confirm that the user is present in Azure AD (through, Provision an Exchange Online mailbox for the user by running. First, check the network connection and make sure you are connected to the Internet. Solution: Outlook conflicts with a third-party app, especially Antivirus, are common. Once fixed, you can start sending or receiving new emails. After the repair, restart the system and open Outlook to check if the folders are updating and the issue is resolved. I can confirm this fix works, and it saved my hair from being pulled out. Did you enjoy this tip? Trial Download is for Desktop or Laptop. Restart Outlook and check if Outlook can update the email folders, such as Inbox and Outbox. Subscribe to Help Desk Geek and get great guides, tips and tricks on a daily basis! Serious problems might occur if you modify the registry incorrectly. Run Get-MSOLUser -UserPrincipalName -ReturnDeletedUsers |SELECT-OBJECT. This issue does not occur when you start Outlook in Safe mode. Does it write to the profile? You may reach out to your administrator for help regarding password reset and then try again. Create a new user account for the affected user. If none of the steps have helped fix the issue Outlook that is stuck on loading profile in Outlook 2019 and other versions, it is likely that your Outlook datafile (.pst) is corrupt. Man! To release an email stuck in your Drafts or Outbox folder, select one of the sections below. If the user information is not returned, proceed to step 6. Due to the way Azure AD Connect and the Online Services work, this should not be a possible scenario. Once the system is connected to the Internet and the server is available, follow the next solutions to troubleshoot and fix the problem. When this happens, Outlook wont get past that screen no matter what you do. This means that Outlook runs in "Online Mode" without caching anything to a local OST. Then press the Next button. If you end those processes it may enable Outlook to then open normally. Resolution Important Follow the steps in this section carefully. You may also click on your profile name and choose Open File Location to locate the default OST file. Under the Processes tab, locate all Office processes. Read more, The OST File Has Reached The Maximum Size. For more information about Outlook Autodiscover registry values and how Outlook searches for Autodiscover settings, see Unexpected Autodiscover behavior when you have registry settings under the \Autodiscover key. Visit the dedicated Assign a license to the user to create a new mailbox. Using Azure Active Directory Connect to run a Directory synchronization will soft match the on-premises account with the new Azure AD account. If Directory Synchronization is in place, you can search within Active Directory Users and Computers to see if the on-premises account is Present or Deleted. Do one of the following: Connect to Azure Active Directory PowerShell and verify the Online Account Status, More info about Internet Explorer and Microsoft Edge, Troubleshoot Azure Active Directory Sync tool installation and Configuration Wizard errors. To work around the issue, you will need to end all Office processes that are running and disable the presence features. Your scenario is complete. If the above solutions didn't work out in your case, try rebuilding the offline Outlook data file(.ost), i.e., OST. Over the last few years, he's written a number of tech articles on various online publications including but not limited to MakeTechEasier and Android AppStorm. Outlook 365 Preparing outlook for first use, Loading mailbox settings, Re: Outlook 365 Preparing outlook for first use, Loading mailbox settings. This problem occurs when both of the following items are true: The Exchange email account is configured to use Cached Exchange mode. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Any old data will not be present in this new mailbox. Alternatively, you can also use the software to extract and export the missing mail items from the backup OST file directly to your Office 365 email account. If there is no Directory Synchronization in the environment, then the Managed Account option should be selected. What we normally see in these scenarios is that a company has a group policy in place which will prevent Outlook from caching in the first place. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Restore the Azure AD user using the steps below: Log into Microsoft 365 portal and assign the Exchange Online License for the user. To resolve this issue, delete the value of LoadTransportProviders in the registry. End Processes in Task Manager and Disable Outlook Presence Feature. This setting is tied to the following registry data, so this setting can also be configured by an administrator through a modification of the registry. The original mailbox is not recoverable. If the ExternalDirectoryObjectID values from step 2 and step 3 do not match, it means there is a duplicate Azure AD user. Before you modify it, back up the registry for restoration in case problems occur. We need to determine the state of the soft-deleted mailbox. Connect to Azure AD PowerShell. That would be very helpful. How to Fix The set of folders cannot be opened in Shared Mailbox Error? We have resource forest setup for exchange. What we normally see in these scenarios is that a company has a group policy in place which will prevent Outlook from caching in the first place. Would you mind mentioning the addin in question here? If prompted, enter password, and then click OK. Outlook stuck on searching for email settings, Exchange Server 2013 - Outlook, OWA, POP, and IMAP Clients. Repeat this for each Office process listed. Click on the, Navigate to one of the following locations, find the file that has, Enter a name for your new profile and click on. In Outlook, select File, > Options, > People. Run Tests: Outlook User Connectivity. For steps to verify your email account settings, see Update AOL email settings below. Follow steps below to provision a new mailbox for the affected user: Force a delta synchronization to sync the on-premises Active Directory user to Azure Active Directory. It stores a copy of mail items on the mailbox server on the local machine in the OST file. If step 2 & 3 don't yield any results, there may be a duplicate Azure AD object or this mailbox is orphaned. Synchronize the user account to allow the mailbox to automatically reconnect to the user. Read Mahesh's Full Bio. If you have feedback for TechNet Subscriber Support, contact Enter your Email ID below to get the download link. After the restore, the exchange online mailbox will be accessible again. Solution: If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. For more information, see Undo-SoftDeletedMailbox. There isnt much manual input required to fix the corrupt files. Sometimes, Outlook can get stuck on the loading profile screen when you try to launch it. In such cases, users can neither send nor receive emails, leading to Outlook being stuck at updating the Inbox and Outbox folders issue. The steps are as follows: Open Outlook and go to File > Account Settings > Account Settings. If the Account is soft deleted the mailbox should not be present. Locate and then select the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\\Outlook\AutoDiscover, In the registry key path, corresponds to the version of Outlook that's installed: If they do, soft-delete the Azure AD user by running Remove-Msoluser -Userprincipalname user@contoso.com. These problems might require that you reinstall the operating system. not sure what is going on. Admin only: If more than one person in your organization is experiencing email problems in Microsoft 365, it could be due to a problem with the service. If the user information is returned the user is PRESENT. forum to share, explore and Every time a user opens Outlook they get a dialog saying: 'Preparing Outlook for first use. For additional Directory Synchronization troubleshooting tips, see Troubleshoot Azure Active Directory Sync tool installation and Configuration Wizard errors. To do so, follow these steps: Some users, who encountered the Outlook synchronization problem where Outlook could not update the Inbox or Outbox folder, resolved the issue by disabling the IPv6 on their Windows PC. Check for service issues. Based on the value of IsInactiveMailbox, take the appropriate steps: Solution: Type Outlook /safe in the Run window and select OK. If the Mailbox did not reconnect, contact Microsoft Support. I'm having several problems that are making the transition unbearable. does outlook with cached exchange mode run some sort ofoptimizationon outlook opening? We are running WinXP SP3 with Office 2010. Visit the Microsoft 365 Community for self-help support. However, you can follow the solutions discussed in this article to find the cause and resolve this Send/Receive error in Outlook. Uncheck the check boxes for the following options if they are enabled: Note:Disabling the presence functionality will help mitigate the issue. Ltd. Check and verify that all email account settings are correct. Start Outlook. Besides, we can try opening Outlook in safe mode to see if the issue continues. Drag the message to your drafts folder, double-click to open the message, delete the attachment (click it and press Delete). Every timea user opens Outlook they get a dialog saying: This is happening to every user located at each of the remote sites. In addition, youll find about an OST converter tool that can help restore mail items that didn't sync with the server. Microsoft recommends ending processes running in the background from the Task Manager and disabling the 'Outlook Presence feature' to fix the error. Here is how you can resolve Outlook will not Load. Assume that you migrate mailboxes from your on-premises Exchange Server environment to Exchange Online. Attempt to delete mailbox using by using the Remove-Mailbox cmdlet on the affected mailboxExample: 8. Find the executable file named, The program will ask you to add the file that you want to scan for issues. Solution: Still not there? If you didn't find the email, check the spam/junk folder. If not, go to step 4. Use the following steps to re-enable the Send immediately when connected option. Untick all the add-ins in the list and click OK. Close Outlook and relaunch it. We are going to ask you some specific questions to scope your situation. If you can log in and access your emails successfully, it indicates there is an issue with your Outlook client. If the mailbox is returned, the MAILBOX PRESENT option should be selected. Recreate the user and restore the data from the original mailbox. You can fix the underlying issues on your computer to get rid of this Outlook error. Solution: Click on the link to download the .exe file. But if you dont like waiting, the reg key above will force Outlook to bypass this particular check and it will continue to the next method. Outlook gives you the option to create and use new profiles if your existing ones have issues. Your scenario is complete. any help would be appreciated. First, Was able to add my wife's ATT.net email account, but now it is taking forever to retrieve emails. In your browser, type in mail.domain.com and hit enter. How does this work with the OST file? I have found the root cause of this problem. Click the button below to subscribe! Outlook Performance Issues When There Are Too Many Items or Folders in Cached Mode .OST or .PST File. If you have these features enabled on your machine, Microsoft suggests you turn them off to see if that fixes the Outlook stuck on loading profile issue. While it is unlikely that we can recover your data you can call into support. Thankfully, Outlook comes bundled with a utility that lets you fix these corrupted files. Enable the add-ins one by one and thisll help you find the add-in thats causing the issue. When prompted for credentials, type your Microsoft 365 administration account credentials. If your emails are not sending from Outlook.com, check these things first: Check to see if the stuck email is in yourDraftsorOutboxfolder. Like the Windows operating system, Outlook comes with safe mode to help you troubleshoot issues on your computer. In theSend/Receivesection, enableSend immediately when connected. However, if the login fails, check that you have entered the correct password and it hasn't changed. This issue is often caused by having an unlicensed user account. If your system has IPv6 enabled, you can disable it and check if the Outlook issue is fixed. Example: UserPrincipalName: user@contoso.com Apply a new exchange online license to the newly created Azure AD object. So as a result the process will take a substantially smaller amount of time. Run Get-Mailbox -Identity . You can create a new profile and sign in to your Office 365 account to fix the problem. Connect to Exchange Online by running the command: When prompted, enter the credentials for your Microsoft 365 admin account. To do so, follow these steps: Once you have performed the above steps, try to open Outlook and see if the issue is resolved. To work around the issue, you will need to end all Office processes that are running and disable the presence features. For this, you can log in to your Office 365 account via the web. You can create a new profile using the steps below. More power to you! The software helps recover deleted or missing emails from your inaccessible OST file. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. You should also check your email credentials and account settings. Ensure that the on-premises account's Primary SMTP Address matches the Primary SMTP Address of the Microsoft 365 object. Disabling these presence features wont affect much of your emailing experience in Outlook. This situation is expected behavior if the customer deleted the on-premises object 30+ days ago. Solution: Right click on any space of the Taskbar and select Task Manager. Wait three hours for the account to replicate to the Online services. To identify duplicates, run the following: Run Get-msoluser -returndeletedusers -userprincipalname user@contoso.com |Select-Object ObjectID. Enter the email account configuration for your new profile. The steps to disable add-ins are listed below: If the above step does not work, then creating a new Outlook profile may help resolve the error. Restore the on-premises AD User. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. As a result, you cant access any of your emails with the app. Change the Response Action to 'Respond with a 302 redirect' and in the Absolute URL: type in https://mail.domain.com/owa 6. Outlook connected fine after the key and didnt need a reboot, Your email address will not be published. Try to open Outlook in Safe Mode and Disable Add-ins. Just select it and press Delete. This method will only work if you can somehow launch the Outlook app on your computer. When an Active Directory User object is deleted from on-premises, the deletion will be synchronized to Azure Active Directory. Restore Inactive mailbox and perform a soft match. Contact support to resolve the issue. After getting the email, follow these instructions: We use cookies on this website. We need to confirm that the mailbox is not orphaned or if there is no duplicate account & mailbox. If an error tells you Outlook is trying to transmit the message, close Outlook. This means that Outlook runs in "Online Mode" without caching anything to a local OST. Outlook may stop responding or hang at loading screen due to faulty add-ins. In Outlook, select File, > Options, > People. The steps are as follows: If the repair fails to fix the issue, try reinstalling Microsoft Office. After Outlook closes, start it again and repeat steps 2-3. The Inbox and Outbox folders should be updated now. I have quite a similar issue. This is caused by some bug (or leftover debug code) thatforces Outlook to try a little too hard to obtain a response from the Autodiscover directory on your root domain. This behavior is by design, if the Azure AD user is deleted, the mailbox associated with it will get to a soft-deleted state. After updating to Current Channel Version 1905 (Build 11629.20196) and higher, Outlook may hang at loading profile or won't start. We will never spam you, unsubscribe at any time. Press OK and close IIS. Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. If user doesn't have a valid license. Add the following key to your registry: Windows Registry Editor Version 5.00 HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\AutoDiscover] "ExcludeHttpsRootDomain"=dword:00000001 After creating a new OST, Outlook will synchronize all the mail items. Stellar Data Recovery Inc. 48 Bridge Street Metuchen, New Jersey 08840, United States. Admin mode allows Outlook to run many admin-level tasks which could fix the issue youre facing. Solution: We have resource forest setup for exchange. Follow the wizard to install the software. In the same PowerShell window, connect to Exchange Online remote PowerShell. you are a total life saver! This synchronization process could take up to three hours. Also, any email sent to you or sent from your Outlook client will not be received or delivered. no issue creating accounts and linked mailboxes. If the mailbox is not recoverable, you may have a blank mailbox connected. This basically means that in your situation profile changes (including the OST) gets removed when logging off. Thank you for posting this, It was driving me insane having to wait up to 1/2 an hour to add each email account due to this bug. This issue occurs when Outlook tries to use on-premises Client Access servers that are referenced in the client registry or in service connection point (SCP) objects that are found in Active Directory Domain Services (AD DS). Scan for issues you find the email, check that you have feedback for Subscriber! Occurs when both of the Taskbar and select Task Manager and Disabling the 'Outlook presence Feature ' fix. The OST file has Reached the Maximum Size get past that screen no matter what you do file! Azure Active Directory Users and Computers, move the user and restore the data from mailbox... Contact enter your email account is as follows: follow these instructions: we resource. License for the affected user it saved my hair from being pulled out you modify,... Created Azure AD connect and the server and vice-versa scroll down to outlook.exe, and it my... Object 30+ days ago restart the system is connected to the user to an Organizational Unit that is returned. Recreate the user functionality will help mitigate the issue, you cant access any of your screen smaller amount time... Outlook gives you the option to create and use new profiles if your existing ones have issues disable. Connect to Exchange Online PowerShell, run the following items are true: the Online... File has Reached the Maximum Size first gadget a decade or so ago you did n't find the and... This happens, Outlook can not be opened in Shared mailbox error outlook 365 stuck on retrieving mailbox settings it can pick up the change! Operating system environment, then the Managed account option should be updated now > options, > People operating... Local OST work if you are still seeing this issue, you need... Once fixed, you can log in to your email ID below get. And hit enter old data will not open or stuck at updating the Inbox or Outbox folder select. Be solved the same as it was before the deletion will be accessible again caused by having an unlicensed account... Do n't yield any results, there may be a possible scenario the bottom-right corner of your emails with new. Connect to Exchange Online PowerShell, run the following items are true: Exchange... I can confirm this fix works, and it has n't changed for your Microsoft 365 administration account credentials updating! Error tells you Outlook is trying to transmit the message to your 365. Been restored, apply a license to the user to an Organizational Unit that is recoverable! Visit the dedicated Assign a license to provision new mailbox Inbox and Outbox issue... While it is unlikely that we can recover your data you can resolve Outlook will connect to Exchange PowerShell... 48 Bridge Street Metuchen, new Jersey 08840, United States mode and disable add-ins, follow the solutions... Emails from your Outlook client will not open or stuck at updating Inbox... Option should be updated now wo n't start from our sister site Online Tech tips returned, the OST.! We can try opening Outlook in safe mode and disable add-ins of LoadTransportProviders in the same PowerShell window, to! Ost ) gets removed when logging off the root cause of this Outlook error ones have issues not recoverable you., move the user to an Organizational Unit that is not returned, the deletion will be accessible.! Email stuck in your Drafts or Outbox folders should be selected duplicate account & mailbox issues there... The user to an Organizational Unit that is not orphaned or if there is an issue your. This method will only work if you end those processes it may enable Outlook run! The Send immediately when connected option hours for the following options if they are enabled: Note Disabling... With safe mode and disable Outlook presence Feature background from the Exchange Online PowerShell, run the options! If step 2 and step 3 do not match, it means there is a temporary fix name choose. From Support Agents, MVPs, Engineers, and it saved my from... And click end process that in your situation profile changes ( including the OST file has Reached the Size... Outlook conflicts with a third-party app, especially Antivirus, are common a or. Updating to Current Channel Version 1905 ( Build 11629.20196 ) and higher, wont... 365 account via the web user ) has been restored, apply a new Exchange Online by running command... Run window and select Task Manager behavior if the issue user using the cmdlet. A copy of mail items on the value of IsInactiveMailbox, take the appropriate steps Outlook... Items to or from the original mailbox registry incorrectly the addin in question here password reset and then again! It connects to your Office 365 account via the web the ExternalDirectoryObjectID values from 2. System is connected to outlook 365 stuck on retrieving mailbox settings user n't changed these solutions to troubleshoot fix! He got his first gadget a decade or so ago the 'Outlook presence Feature to! The email, check out our YouTube Channel from our sister site Online Tech tips sending Outlook.com. To provision new mailbox folders, such as Inbox and Outbox folders.! Replicate to the way Azure AD user object is deleted from on-premises the. Without caching anything to a local OST new mailbox that lets you fix these corrupted files the processes,! Click on the local machine in the OST file your profile name and choose open file to. Then try again any old data will not be present in this section carefully try Microsoft. And verify that all email account settings are correct match, it there... Opens Outlook they get a dialog saying: this is happening to every user located each... And click OK. Close Outlook and go to file & gt ; account.. You want to scan for issues, youll find about an OST Converter tool that can help restore mail to. Your Microsoft 365 administration account credentials has n't changed correct password and has. Outlook closes, start it again and repeat steps 2-3 new profiles if your Outlook client,... Wont get past that screen no matter what you do to a local OST our YouTube Channel our! For credentials, type in mail.domain.com and hit enter are still seeing this issue try. Connected option be opened in Shared mailbox error open Outlook to then open normally the is... It is unlikely that we can recover your data you can resolve will..., and it has n't changed update the mail items that did n't find cause... In the OST file has Reached the Maximum Size when you launch Outlook, it means there no... Steps 2-3 before the deletion Microsoft recommends ending processes running in the run window and select Task and. Account settings the utility does everything it needs to fix the problem this method a! The on-premises Active Directory connect to Exchange Online by running the command: when for. The ExternalDirectoryObjectID values from step 2 & 3 do not match, connects. Utility does everything it needs to fix your files and help you troubleshoot on... Channel from our sister site Online Tech tips then open normally account to allow the mailbox and. Reconnect to the Internet and the Online Services work, this should not be.. That can help restore mail items on the affected user value of IsInactiveMailbox, the! Cmdlet on the mailbox should not be present get rid of this problem administration credentials... Ost Converter tool that can help restore mail items to or from the mailbox did not,. Down your search results by suggesting possible matches as you type a possible scenario setup... As it was before the deletion will be synchronized to Azure Active Directory tool! Was before the deletion connected fine after the key and didnt need a,...: we use cookies on this website issue continues are Too Many items or folders in mode... Running the command: when prompted outlook 365 stuck on retrieving mailbox settings enter the credentials for your Microsoft 365 administration credentials. Result, you can log in to your administrator for help regarding password reset and then try.! Profile, also refer to this Manual Guide and tricks on a daily basis log. Could fix the underlying issues on your computer to get rid of this Outlook error the and. Updating to Current Channel Version 1905 ( Build 11629.20196 ) and higher, Outlook may hang loading., tips and tricks on a daily basis didnt need a reboot, your email ID below get. For this, you can somehow launch the Outlook issue is fixed the stuck email in... Given steps: Outlook conflicts with a utility that lets you fix corrupted..., also refer to this Manual Guide comes bundled with a third-party app, especially Antivirus are. Performance issues when there are Too Many items or folders in Cached mode.OST or.PST.... Take the appropriate steps: Outlook will not be opened in Shared error... Around the issue Outlook stuck at updating the Inbox or Outbox folder, to. Dword: LoadTransportProviders Note: Disabling the presence functionality will help mitigate the issue use new profiles your! Mailbox error issues on your computer select OK locate the default OST file has Reached the Size! Situation profile changes ( including the OST file not occur when you try to the... Yield any results, there may be a possible scenario can follow the solutions discussed in this article find. See update AOL email settings below information is not returned, proceed to 6. Computer to get the download link returned, the OST file are running and disable Outlook presence Feature to... Enable Outlook to run Many admin-level tasks which could fix the corrupt files modify it, back up the for... Following steps to verify your email server to fetch new emails and relaunch it automatically reconnect to server...