safelink national verifier

Store Purchases.If you purchase a SafeLink Phone from a retailer or wireless dealer (and not from SafeLink directly either by phone or online), your Phone purchase is subject to that retailer's return policy. To be added to an NV launch list and for any questions related to the NV, service providers must emailLifeline Programindicating which states and/or territories they do business in. (6) IF 25 OR MORE CUSTOMERS INITIATE NOTICES OF DISPUTE PURSUANT TO PARAGRAPH 4 ABOVE OR FILE A COMPLAINT IN COURT, WHICH RAISE SIMILAR CLAIMS, AND COUNSEL FOR THE SAFELINK CUSTOMERS BRINGING THE CLAIMS ARE THE SAME OR COORDINATED FOR THESE CUSTOMERS, THE CLAIMS SHALL PROCEED IN ARBITRATION IN A COORDINATED PROCEEDING. If there is no wireless coverage, your call to 911 may not go though and You should dial 911 from the nearest landline phone. Unlocking Policy for Deployed Military Personnel. If a consumer is not found in an automated database, they will need to provide documentation for manual review. Will notify SafeLink by calling 1-800-723-3546 within thirty (30) days if they no longer qualify for any of the public assistance programs identified in their application form, no longer meet the criteria for income eligibility, if another member of their household receives Lifeline benefits, or if they no longer qualify for Lifeline for any other reason. In order to receive your monthly allotment of minutes, you will need to leave your SafeLink Phone powered "On" during the first few days of each month. A Customers enrollment may also be cancelled upon the request of a state and/or federal authority. For information on which launch each state and territory is in, visit theNational Verifier Launchespage. If your data speed is reduced, the reduced speed may impact the functionality of some data applications, such as streaming audio or video or web browsing. You are responsible for safeguarding your ILD Service and Account information. Upon de-enrollment, you will cease receiving the free monthly allotment of airtime. The limited warranty does not cover loss of personal information, passwords, contacts, music, ringtones, pictures, videos, applications or other content, memory cards, software, defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. You can also complete the Household Worksheet online (this worksheet will be released later this month.) ); (d)accidents or any health-related claims arising from or related to our Products or Service; (e) content or information accessed on your phone while using our Products or Service; (f) an interruption or failure in accessing or attempting to access emergency services from a phone, including through 911, enhanced 911 or otherwise; (g) interrupted, failed, or inaccurate location information services; (h) content or information that is blocked by a spam filter; (i) damage to your phone or any computer or equipment connected to your phone, or damage to or loss of any information stored on your phone, computer or equipment from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video or audio; (j) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc. Never submit original copies of your documents. WE ALSO BOTH AGREE THAT: (1) THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT. Box 7081. * As of March 14, 2019 new SafeLink customers will default to this plan and existing SafeLink customers will be upgraded to this plan upon request. Free Caller ID and 3-Way Calling The eligibility verification process and available database connections vary slightly in the NLAD opt-out states (California, Oregon, and Texas). SafeLinks Unlocking Policy is subject to change at any time without advance notice. Web content, app purchases, and app store purchases are non-refundable and non-transferable. The duration of your data connection and the related Data Usage are not determined from the exact moment you press a button on your SafeLink phone. Contact Us Service is subject to transmission limitations caused by certain equipment and compatibility issues, atmospheric, topographical and other conditions. Please read these Terms and Conditions of Service, Agreement to Arbitrate Disputes, and Express Written Consent to Receive Communications from SafeLink (Agreement or Terms and Conditions) carefully. The minutes you purchased will be carried over together with your next three allotments of free monthly minutes. Airtime Rates, Usage and Included Monthly Minutes. If you are a SafeLink customer in the military and receive relocation orders outside of the SafeLink Coverage Area, we will unlock your device at your request, even during the applicable lock period following the activation of your device. Those plans will include domestic SMS text messaging. 2. If You Don't Respond on Time What is the FCC National Verifier? Bring Your Own Phone. The service upload/download speeds and data caps vary based on the available ACP qualifying plan; please visit www.SafeLink.com for a list of available plans and connected devices which you may purchase. MOBILE IDENTITY PROTECTION, https://www.tfwunlockpolicy.com/wps/portal/home/. Kentucky Customers: Customers in Kentucky will receive unlimited voice service, through support provided by the state universal service fund. SafeLink does not warrant that Data Services will be uninterrupted or error or virus-free. In addition, Customers enrolled in Lifeline plans which provide a finite amount of minutes will be allowed to purchase additional airtime at rates not to exceed $0.10 per minute. What is the Affordable Connectivity Program? SafeLink does not guarantee coverage or service availability. In addition to Data Usage which counts against your data balance, there will be additional charges each time you purchase content to download online ("Content Charge") unless the content being download is free. 3. There will be no service contracts, term commitments or early termination fees or penalties associated with any SafeLink plan. A group of states and territories received access to the system at a specific time. Hearing, Visual or Speech Impaired Accommodations. When subsidized by the California Lifeline Program, this plan is free. TracFone will provide customer service during normal business hours. Your Phone has shipped. Unlimited Talk and Text Plan and 6GB of High Speed Data**, Unlimited Nationwide Anytime Minutes 688), Indian allotments, and Hawaiian Home Lands. The program will terminate when appropriated funds are depleted. These requirements are based on a persons participation in a state or federal support program(s) or by meeting certain income requirements based upon the Income Poverty Guidelines as defined by the U.S. Government. For Apple devices activated with new SafeLink service on the SafeLink network on or after November 23, 2021, the device will be automatically unlocked sixty (60) days after activation in the absence of an indication of fraud. Each group of states and territories is known as a launch. No refunds or discounts will be given for (i) unused Service balances that expire by your Service End Date; (ii) unused Service balances on your SafeLink phone if it is lost or stolen; or (iii) Services purchased that are not compatible or supported by your SafeLink phone. If you reach thirty (30) days without any Usage, you will be notified that failure to use your Phone within fifteen (15) days will result in termination of your Lifeline benefits. Self-help service that lets you process transactions like adding airtime or checking your balance. If you have any questions, concerns, comments, or complaints regarding the SafeLink Program or Service, offerings or Products, please call SafeLink Customer Care at 1-800-723-3546. There is no additional charge for nationwide long distance. It determines whether consumers are eligible for Lifeline. Upon its conclusion, your service, if you choose to continue it, will be subject to SafeLinks regular rates, terms, and conditions. Will notify SafeLink of any change of address within thirty (30) days by calling 1-800-723-3546. Lifeline service only will be provided to applicants who are approved by the California Lifeline Administrator. WE CANNOT PROMISE UNINTERRUPTED OR ERROR-FREE SERVICE AND DO NOT AUTHORIZE ANYONE TO MAKE ANY WARRANTIES ON OUR BEHALF. Your high speed data will be restored once your next 30-day plan cycle begins unless you purchase a new service card prior to the start of your next 30-day plan cycle. 5. IF YOU HAVE PROVIDED THIS INFORMATION AND WE ARE UNABLE TO RESOLVE OUR DISPUTE WITHIN 60 DAYS, EITHER PARTY MAY THEN PROCEED TO FILE A CLAIM FOR ARBITRATION. It will not allow you to place calls to all destinations or to all countries. 23. If you do not redeem a new service card, but are still eligible for California Lifeline benefits, your service will revert to the Unlimited Voice and Text program. You must notify us of any disputed charges within sixty (60) days of the charges or you will have waived your right to dispute the charges. If a device has physical or liquid damage, it cannot be returned and a credit will not be issued. You also agree that your SafeLink Phone will not be used for any other purpose that is not allowed by this agreement, or that is illegal. The number assigned to your SafeLink Phone at the time of activation will not be changed, unless required by a Carrier or if it is otherwise lost, following deactivation. However, the California Lifeline fund will pay for no more than two service connection fees (whether with SafeLink or any other wireless service provider) per household per year. 7. For those Lifeline plans which do not include unlimited calling, calls to toll-free numbers will be decremented as are any other calls. Other than for purposes of porting your telephone number to another provider, you have no ownership or other rights over the telephone number provided. Customers in the State of Washington who have a problem with their SafeLink Service and are unable to resolve it by contacting our Customer Care Department may contact the Washington State Attorney General, Consumer Protection Division, by calling 1-800-551-4636. If your ACP plan includes any unlimited service, we reserve the right to review your account for usage in violation of the SafeLink Terms and Conditions. These measures may impact your Data Service, and we reserve the right to deny, modify or terminate your Data Services, with or without notice, if SafeLink believes that you are using their Data Services in a manner that adversely impacts a Carriers network. 14. Important Notice: Many customer concerns can be resolved quickly and to your satisfaction by contacting the Customer Care Department, at1-800-723-3546. For any transaction that is not eligible for reimbursement from the Lifeline fund, SafeLink will use its own funds to credit the service connection charge. You can also contact the LifeLine Support Center for questions regarding the recertification process by calling 1-800-234-9473 or by emailing [email protected] north carolina marine fishes poster news Uncategorized safelink . Airtime minutes or data units will be deducted for all time during which your SafeLink Phone is connected to, or using, the wireless system of any Carrier. SafeLink $10 Global International Calling Card.SafeLink offers a $10 Global Calling Card that must be used with another SafeLink Service Plan in order for it to work. ACP service is non-transferable and is limited to one discount per household. The limited warranty for any applicable Product begins on the date of your purchase and is only applicable for defects in material and workmanship that result in Product failure during normal usage. How To Set Up Your National Verifier (NV) Account. THE SAME DEFENSES ARE ALSO AVAILABLE TO BOTH PARTIES AS WOULD BE AVAILABLE IN COURT INCLUDING ANY APPLICABLE STATUTE OF LIMITATIONS. If an eligible Customer discontinues their SafeLink Lifeline plan, Customer will only be eligible to receive a new Phone at no charge if Customer re-establishes a SafeLink Lifeline plan after ninety (90) days from the date Customer last discontinued use of their SafeLink plan. Occasionally, however, callers may attempt to call 911 in areas where there is no wireless coverage. Once you complete the process on our site, we will: Redirect you to the National Verifier page where you will need to confirm your personal information and: Accept Lifeline disclosures and e-sign. In our sole discretion, we will presume you are engaging in an unauthorized use in violation of these Terms and Conditions if, during a 30-day period, you are calling for 43,200 voice minutes, sending over 30,000 text messages (or 3,000 over a 24-hour period), placing calls of an unusually long duration, or if your data, talk or text usage is otherwise harmful or disruptive to the Carriers network or to our customer service levels. After your high speed data threshold is reached, your data speed will be reduced to as low as 64 kbps for the remainder of your 30-day plan cycle. In addition, you will not be charged for calls to Customer Care if you dial 611, directly from your Phone. You may be required to provide copies of documents proving your eligibility to participate in Lifeline. IF THE ARBITRATOR DETERMINES THAT YOUR CLAIM WAS FILED FOR PURPOSES OF HARASSMENT OR IS PATENTLY FRIVOLOUS, THE ARBITRATOR WILL REQUIRE YOU TO REIMBURSE SAFELINK FOR ANY FILING, ADMINISTRATIVE OR ARBITRATOR FEES ASSOCIATED WITH THE ARBITRATION. When you use, download or install web content and apps sold by a third party, you may be subject to additional terms and conditions or terms of use between you and the third party seller. IT IS A VIOLATION OF FEDERAL AND STATE LAW TO SELL OR GIVE AWAY (1) A SAFELINK PHONE (OR A SAFELINK SIM CARD) OR (2) SAFELINK SERVICE PROVIDED TO THE CUSTOMER. You agree not to give away, resell or offer to resell your SafeLink Phone or Service, as provided by the SafeLink Program. The failure of either party to enforce any of the terms set forth herein shall not be construed to be a waiver of any such terms nor in any way affect the validity and enforceability of these Terms. To continue your enrollment in the SafeLink Program after the initial year, you must re-certify annually in order to remain qualified for continued enrollment in the SafeLink Program as required by your states Public Service Commission, Public Utility Commission, or other agency administering the SafeLink Program in each your state. Since 2008, SafeLink has helped keep millions of individuals connected through our free wireless program. YOU MAY CHOOSE TO BE REPRESENTED BY AN ATTORNEY OR OTHER PERSON AS PART OF THIS PROCESS, BUT IF YOU DO YOU MUST SUBMIT A LETTER OR THE FORM AVAILABLE AT: https://www.tracfonewirelessinc.com/attorneyauthorizationform. VIII. We reserve the right to interrupt, suspend, cancel, or terminate your Service to protect the Carriers network from harm due to any cause including, without limitation, the excessive and/or unauthorized use of the Service. f. The Product is outside of the limited warranty period. All ACP packages offered by SafeLink are free. Plan changes on or after the 25thday of the month may be delayed until the month after the following month. Contact one of our agents at 1-800- SafeLink (723-3546) and make sure the address we have is correct, all packets will be mailed to the address in file. To dial 911 using Wi-Fi Calling, you must provide us with an address for your primary use of Wi-Fi ("Primary Address") at the time of activation. Any text message you send to a "short code" will in all likelihood not go through. Check Status. 4. We would like to show you a description here but the site won't allow us. How To Set Up Your National Verifier (NV) Account. 15. If a California Lifeline Customer does not receive a voice grade connection, SafeLink will provide service to that Customer using a different technology, if available. At any time, SafeLink reserves the right to substitute and/or replace any SafeLink equipment (including Phones) with other SafeLink equipment including Phones of comparable quality. TracFone will not assess restocking fees for any devices returned within three (3) days of service activation. The National Verifier will first try to confirm your eligibility automatically. To determine if your destination of choice is available, please check our website at safelink.com. Learn more about upgrades and find your device now. If your problem cannot be resolved over the phone, our SafeLink technicians will provide you with a Ticket Number, which you will use to send your phone and/or accessories to the designated SafeLink Service Center for repair or replacement, at our discretion. Calling Safelink customer service is the fastest way you can make a change to the address linked to your Safelink account. ADDITIONAL CASES INVOLVING SIMILAR CLAIMS BROUGHT BY THE SAME OR COORDINATED COUNSEL SHALL NOT BE FILED IN ARBITRATION UNTIL THE FIRST TEN HAVE BEEN RESOLVED. You will not be able to transfer your ILD Service to another phone number. The National Verifier will utilize data from program databases and subscribers' records to make eligibility determinations. SafeLink offers its customers international long distance service ("ILD Service") as an additional feature. Each Airtime Card includes a set number of minutes, data and service days that begin to run from the date you add the airtime to your SafeLink Phone. THESE TERMS AND CONDITIONS OF SERVICE CONTAIN IMPORTANT INFORMATION ABOUT CUSTOMERS LEGAL RIGHTS AND REQUIRE THAT CERTAIN DISPUTES BE RESOLVED THROUGH ARBITRATION INSTEAD OF A COURT TRIAL. Do not currently receive Lifeline support for a telephone line serving their household and no other resident in their household participates in the Lifeline program. Unlimited Talk and Text Plan: With the basic SafeLink Unlimited plan you receive unlimited nationwide calling and text messaging.Data is not provided with the SafeLink Unlimited Voice and Text Plan. Customer may also contact his/her states Public Service Commission/Public Utility Commission. Call (855) 359-4299, enter in the application ID number included in your letter, and follow the prompts. By purchasing and adding a TracFone or SafeLink Airtime Card before the 25th of the month, your unused airtime minutes (including your free monthly allotment and any additional Airtime Cards) will carry over for three (3) consecutive months from the date of your last Airtime Card redemption. IF YOU DON'T ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT'S MORE THAN OUR OFFER BUT LESS THAN $5,000, OR IF WE DON'T MAKE YOU AN OFFER, AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $5,000, THEN WE AGREE TO PAY YOU $5,000 INSTEAD OF THE AMOUNT AWARDED. Adding more than one Airtime Card at the same time will NOT extend your airtime carry over for more than the three (3) consecutive months. Your SafeLink Phone is covered by a one (1) year limited warranty, set forth below, administered by SafeLink. 2. SafeLinks ILD Service allows you to place calls to select destinations internationally. Affordable Connectivity Program (ACP). Only eligible consumers may enroll in Lifeline. Credit card fraud is a criminal offense. The Phone has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancel-bots or damage caused by the connection to other products not recommended for interconnection by SafeLink. 11. The Infrastructure Act provided $14.2 billion to modify and extend the Emergency Broadband Benefit Program (EBB Program) to a longer-term broadband affordability program called the Affordable Connectivity Program (ACP). All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Because of the risk of being struck by lightning, do not use your SafeLink Phone outside during a lightning storm. c. SafeLink was not advised in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period. 6GB Data, SafeLink Unlimited Talk and Text Plan (40 GB Data at 4G Speed), Unlimited Nationwide Voice, Text and Data; 4G speed. Events beyond our control may affect the availability and/or quality of service. SUBMIT. 2. This could affect your stored data, devices programming or how you may be able to use the Phone. Your approval letter has been sent. However, due to different carrier technologies, an unlocked SafeLink device may not work, or may experience limited functionality, on another carriers network. TracFone will provide access to public safety N11s (211, 311, 511, 711, 811 and 911) without fee but with minutes decremented for 211, 311, 511, 711, and 811 calls on non-unlimited calls. IF THE LAW ALLOWS FOR AN AWARD OF ATTORNEYS' FEES, AN ARBITRATOR CAN AWARD THEM TOO. Unlimited Talk, Text and Data Plans:SafeLink offers two Unlimited Plans which include a fixed amount of high speed data for each 30-day plan cycle at an additional cost to the consumer. (7) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE; IT CAN'T BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF. (3) THIS AGREEMENT DOESN'T ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA PROCEDURES OR RULES WOULD. If you wish to continue receiving SafeLink service, you may either buy a replacement phone from us, or bring your own unlocked phone, together with purchasing a replacement SIM card. SafeLink is not responsible for any losses resulting from the destruction of documents sent to SafeLink. SafeLink will determine at its sole discretion whether or not an applicant meets the eligibility requirements to participate in the SafeLink Program. Households may be eligible for ACP if they are qualified for Lifeline, free or reduced-price school lunches or breakfasts, a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. PO Box 7081 London, KY 40742 Call This option is only available if you DO NOT have to provide proof documentation. A consumer can independently cancel an enrollment request by contacting the California Lifeline Administrator by phone at 1-877-858-7463 or going to Check Your Status at http://www.CaliforniaLifeline.comThe cell phone company can also cancel an enrollment request. Your acceptance of the Terms and Conditions in this Agreement occurs when you do the earliest of any of the following actions (i) receive notice or a copy of the SafeLink Terms and Conditions; (ii) give SafeLink a written or electronic signature, or tell SafeLink orally that You accept; (iii) use a SafeLink Product (Product) or SafeLink Service (Service); (iv) enroll in the SafeLink Program (SafeLink Program); (v) activate or continue Service; (vi) register Your Account with SafeLink; (vii) use Your Service after Your Service is activated; (viii) make any addition or change to Your Service; or (ix) pay for Your Service or any Product. The allocation is recognized by the Purchaser and is reflected in the purchase price. Unfortunately, most 5G phones are considered more advanced, as such the chances of receiving a SafeLink free 5G . Except as expressly provided in section I, in the event any provision contained in this Agreement is deemed unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. All SafeLink Customers will have access to 911 and/or E911 emergency calling services in compliance with federal and state requirements. SafeLink is not responsible for and will not issue credit for unauthorized use. Except for the "Bring Your Own Phone" Plan, all of SafeLinks mobile wireless Lifeline plans will include new Phones provided to eligible Customers at no charge. Lifeline Support Center. Terms + Conditions You agree not to unlock, reflash, tamper with or alter your SafeLink Phone in a manner which conflicts with our Unlocking Policy, referenced in Section VII, below. You may add or refill your ILD Service balance in $10 increments by purchasing a $10 Global Calling Card from SafeLink directly by calling Customer Care or visiting our website. SafeLink Service can only be activated where SafeLink Service is offered and supported by SafeLink, and is provided at SafeLinks discretion. If in connection with your SafeLink Products or Services, you provide us with a telephone number(s) for which you are not the subscriber, you understand that you will indemnify and hold harmless the SafeLink Indemnified Parties for any Costs incurred as a result of us attempting to contact you at the number(s). YOU UNDERSTAND THAT BY THIS AGREEMENT YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY. You may exercise this right to opt out by writing to us at SafeLink, Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178. USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. Unlimited Free Text Messaging Use of a wireless system typically begins when you press the "send," "call" or other key to initiate or answer a call, and does not end until you press the "end" key or the call is otherwise terminated. Plan changes before the 25thday of the month will take effect the following month. Roaming occurs when a subscriber of one wireless service provider uses the facilities of another wireless service provider. If your Phone has a SafeLink SIM card, then you agree to safeguard it, and not allow any unauthorized person to use it. Free Caller ID and 3-Way Calling Data Cards do not include minutes or service days. With SafeLink Wireless, you can get the latest phones, with the best cell phone plans, on America's largest networks, all for a fraction of a cost of other phone providers. IF THE PARTIES ARE UNABLE TO RESOLVE THE REMAINING CASES AFTER THE CONCLUSION OF THE BELLWETHER PROCEEDING, EACH SIDE MAY SELECT ANOTHER FIVE CASES TO PROCEED TO ARBITRATION FOR A SECOND BELLWETHER PROCEEDING. Lifeline service is non-transferable and limited to one per household. If you cancel or attempt to cancel a Data Service download, a subscription purchase or a multi-media message in progress, or if this process is otherwise interrupted through no action on your part, you may nevertheless be charged in accordance with the terms and conditions set forth herein. Customers qualifying as eligible residents of Tribal Lands will receive unlimited airtime and text messages, as well as 5 GB of data each month. Be AVAILABLE in COURT or in FRONT of a JURY RULES WOULD COLLECTIVE ARBITRATIONS EVEN if LAW! Notify SafeLink of any change of address within thirty ( 30 ) days by calling 1-800-723-3546 JURY. 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