I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. HAD I'D KNOWN. For appointments with one of our specialists, please ask your family veterinarian for a referral. Website: Website. Yes, owning a dog can be expensive if you have an injury or illness. Business Hours. She called me with news that was devastating. They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. You are here. Lastly I'll state, What a sad excuse for a pet care facility. As with everyone else, I was given a range of the possible cost of the bill. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . There is a problem form the CEO down. Its not worth the life of your pet. He let me know that the critical care doctor would take over and call me in a few hours. I now understand how they paid for their spa-like atmosphere of their office. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. Don't take your pets here. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. Was there 2 hrs & CCL diagnosed. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. Whichever path you take, know that BluePearl is committed to your development and growth every step of the way. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. Not offering any treatment or other suggestions. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Have questions prior to your visit? KEEP YOUR PETS AWAY! He is a fantastic surgeon and cares deeply. And now we couldnt see anyone in there. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. All of the care specialists were concerned and helpful. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. 2023 Trustpilot, Inc. All rights reserved. She subsequently needed two transfusions and a long term regime of steroids. Find out how we combat fake reviews. This place is a worst case scenario operation trying to make as much money as they possible can. Our experienced team of veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves. He said he'd look into it. They treated us with such compassion. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. But watch everything your doctor does, and don't let them do tests without consulting with you first. We we arrived we were told they were at capacity. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. All they care about is the almighty dollar and if you can PAY. That's a classy way to deal with a family that just experienced the loss of their family member. Yelp users havent asked any questions yet about BluePearl - Southfield. Caring for your pets is our passion. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. Anything medical that is done for humans to animals is expensive. My honest assessment of the medical staff is that they're both hostages and victims of the corporate demand for them to bring in as much revenue per client as possible as opposed to being genuinely caring veterinarians. 2023 BluePearl Holdings LLC. Received 2 prescriptions. Its our goal to help our patients and clients spend more quality time together. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. Blue Pearl Ft Myers and $1300.00 later we left with cough syrup. Never again. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! Learn more about veterinary specialists. Yelp users havent asked any questions yet about. They are transparent and caring. They do not offer dialysis which would have probably extended her life. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. MOST HORRIFYING EXPERIENCE!!! Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. They had done extensive bloodwork 6/16. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). I ordered a refill for him on one week and when I didn't pick it up the next week they called me. When your pet needs emergency care, seconds count. . He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. Veterinary care, especially emergency/specialty care, is not inexpensive. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. I asked why my comments were deleted from their website. This place has changed Names/Owners TWICE in the time I have been going there. This place is amazing. Get Directions; Services. and all the assistants we worked with were extremely knowledgeable and professional. Dont take your pets to this place. BIG difference. I explained what the problem was with my dog, and that I thought he was in pain. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. Each time, we were provided with options and excellent service. Information provided by various external sources. Terms I've taken 4 different dogs to Blue Pearl over the last 10 years. A few minutes of your time may stop the corporation and their despicable board of directors. They take peoples money and charge people for things that werent done! Has anyone started a class action against this place? Absolutely inexcusable. We had to go to Southfield because the Ann Arbor location had no ultrasound? I stand by my statements. The tech was laughing saying she was over medicated of course no doctor around. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. They took him in and cared a lot. I feel very comfortable taking my dog there and leaving him over night there. I spent just under $2000 for the surgery (not to mention almost $200 just to do a consultation). If you take your animal here then you are risking their lives. Dr. Lee, and Dr. Campbell are wonderful! A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. There is a problem from the CEO down. When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. Was there 2 hrs & CCL diagnosed. I waited two days for a call back TWO DAYS. That night I visited with her she could not even walk. As pet owners we need to save $$ where possible so our money can go to actual treatment, not getting raped on medication costs. You guys take advantage of people in their most difficult times. No answers. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. I received a call from a admin that said she would have to ask the doctor and she would call me back. Our vet also recommends BluePearl for after-hours emergency care. They were not optimistic! OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! They actually "RECOMMENDED" this as a course of treatment!!!! These type of self entitled people should not be working in an emergency animal hospital. Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. Do not go here! $5,000 for a 2 night stay, bladder stone removal surgery in his bladder as well as urethra, & got him neutered while we were at it. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. Pre-paid 24 hour overnight stay. Not a good sign. I'd give ZERO stars if I could. Thank you BluePearl staff! Got multiple diagnoses from doctors there and once I picked up my dog who did get better. They actually "RECOMMENDED" this as a course of treatment!!!! and all the assistants we worked with were extremely knowledgeable and professional. We are about to have acl knee surgery. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. Our team is ready to provide expert care 24/7 in case of a pet emergency. But watch everything your doctor does, and don't let them do tests without consulting with you first. I've taken 4 different dogs to Blue Pearl over the last 10 years. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. I took my boy Wesley to blue pearl for emergency. Thank you for saving my kitten! When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. I asked why my comments were deleted from their website. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! We there 3 hours - most of time waiting to be seen. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. I also would like to give credit to the tech or assistant named Theresa. Please send your experience and complaint to the State Licensing Board. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for your pet. Some of these people I really don't think have a heart. Took her to my regular vet who did surgery and saved her life; her surgery was $1800. i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. I cant believe she didnt call me back. They have always been so caring and compassionate. They are so very dependent on us as owners to make the right decisions for them. Beat local competitors. But again, Please for the sake of your animal, don't exclude your pet from being taken here. They took my ill dog in immediately. 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